We want to draw your attention to some aspects of the quality of custom SOFTWARE.
Custom software is usually not universal. It is created for your specific needs. There should be everything you need, everything should work exactly as you need and at the same time there should be nothing superfluous.
In order to achieve this result, the developer must first carefully examine the needs of all stakeholders in the program. It is not terrible if there is a lot of information related to the requirements. Worse if it will be missed.
If customers decide to Finance custom SOFTWARE, they can expect the desired result. But, at the same time, they do not want to spend their time explaining what they want to get.
Customers expect the developer to intuitively understand what to do and how to do it. And the developers are trying. Only intuition doesn't always hit the mark. Mistakes happen.
The quality of the created SOFTWARE strongly depends on the quality of setting requirements.
Other aspects related to software development technology, such as modular and integration testing, also significantly improve the quality of SOFTWARE, but increase the time and cost of work.